Every comment, answered in your voice
One inbox for the comments and messages from all your networks, with triage and replies suggested by Zapi.
Classify every comment by intent
The AI separates questions, purchase intent and praise, and proposes the reply in your voice. You approve or edit; nothing goes out on its own.
See triage in action
Answer your direct messages from Zapic
Conversations from your networks in a single inbox, with each person's full thread and suggested replies ready to send.
Bring your DMs to Zapic
Detect leads among your conversations
Whoever asks about prices, sizes or shipping is a lead: Zapic gathers their profile, contact and history, and lets you message them right away.
Start capturing leads
One piece of the system, not a standalone tool
What you plan is created with your brand DNA, what you publish gets measured, and what Zapic learns flows back into the system. Explore the rest:
Frequently asked questions
- How does the AI reply to Instagram comments?
- Zapi reads each comment, classifies it by intent and proposes a reply in your tone. You approve or edit it before it's sent.
- Can I manage DMs from several networks at once?
- Yes: messages from Instagram and Facebook arrive in a single inbox, with each conversation's full history.
- What is AI comment triage?
- An automatic first pass: it groups by intent (questions, purchase, praise), flags what's urgent and resolves what needs no reply, so you start with what moves business.
- How does Zapic detect a lead on social media?
- When someone asks about price, availability or shipping, Zapic marks them as a lead and gathers their profile, contact and conversations into one card.
- Do replies go out on their own?
- Only if you set it up that way. By default, every reply stays as a proposal pending your approval.
Start today.
Tomorrow it will know you better.
Book a demo and see how Zapic learns your brand and creates for you.
A 15 minute demo, no strings attached.